Entries by Taylor

Poor Service

If you are not satisfied with goods or services that you have paid for, you have certain legal rights. If you have a tangible product, you should be able to return this to the shop and you may be entitled to a refund, replacement or repair. It can be harder to “return” a service, but […]

Warranties and Guarantees

Warranties and guarantees are both legal contracts which add to your legal rights as a consumer. Different products come with different warranties or guarantees, so you may need to check the terms and conditions associated with your particular product. A warranty or guarantee is particularly useful if;

Returning Faulty Goods

Whenever you buy an item in Northern Ireland, you are afforded certain legal rights in connection to that purchase. If there is a problem with the item, then you may be entitled to a replacement, repair or refund for the cost of the item. You still have consumer rights, even if the item that you […]

Complaining About High Phone Charges

Whilst it is legal for any company to charge a premium rate for their phone services, they are expected to make it clear that premium charges apply. If you have been charged a premium rate for a phone call and you do not feel as though the costs were made clear to you, then you […]

Financial Difficulties With Bills

Contract providers understand that sometimes people can struggle to pay their bills. If you are struggling to pay for your phone, TV or internet bills, then you should take immediate action. In most cases, your service provider will be able to work with you to produce a payment plan to make it easier for you […]