ceased trading

When a shop, company or trader goes out of business and ceases trading, it can adversely affect all of the people who have used that business. If you have not received goods, services or money that you are owed because of this, then you still have some legal rights.  However, it can be much harder to sort these issues out, and there is no guarantee that you will receive the goods or services that you paid for, or money that you might be owed.

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poor service

If you are not satisfied with goods or services that you have paid for, you have certain legal rights. If you have a tangible product, you should be able to return this to the shop and you may be entitled to a refund, replacement or repair. It can be harder to “return” a service, but you still have legal rights if you are unhappy with what you have been provided with. Read more