compensation claim

Compensation Claim For Damages Or Injury

If an item that you have purchased has caused damage to you or your property and you were not responsible for the damage, then you might be able to make a claim for compensation. If the damage was to property then you can “claim damages“, whereas if the product caused you to be injured then you may be able to make a “personal injury claim“. Read more

fake goods

Counterfeit And Fake Goods

If you have unknowingly bought an item which was fake or counterfeit, then you have a right to claim a refund, even if the seller did not know that the item which they were selling was not the genuine article. You should also report the seller to Trading Standards to prevent them from selling counterfeit goods again in future. Read more