Changing Your TV, Phone Or Broadband Provider

If you use a television, internet, broadband or mobile phone service, then there is the possibility that you will be able to save money by switching to a new provider. If you use more than one of these services, you may be able to get a cheaper deal if you use a “bundle” or “combination” offer. However, there are certain things that you must consider before you finalise your switch.

What to consider

Before you change providers, you should check your current contract to see whether you are tied in for a minimum period. If you try to leave the contract before the minimum period is up, then you may be charged an “exit fee”. The company should be able to explain the exit fee to you before you leave if you ask them to. In some cases, the exit fee may cost you more than you would save if you were to switch.

You should also talk to your current provider to let them know that you are thinking about switching. They may be able to offer you a better deal to get you to stay with their company.

You should also look at reviews that may be found online of the other company before you switch to see whether it would meet your needs. Once you have decided, your old provider is responsible for making sure that your switch goes according to plan.

Broadband

Be wary of the speeds which are advertised by companies, as this reflects the maximum available speed, rather than a speed that you are guaranteed to receive. You should use a broadband speed test to find out the best speed that your home should get. It is worth remembering that you may not need “superfast” broadband if you are only a light internet user. You will only really benefit from it if; you play lots of video games online; if there are a lot of internet users in your home; or if you regularly download larger files.

Mobile Phones

Look at your existing bills to see how much of your allowance you use. This will help you to decide whether you might need more or less minutes, texts and data, or whether you have the right amount. If you do not want a new phone, a SIM-only deal may be the best option. If you want to keep your current number, ask your current provider for a PAC code. This should be free if you are outside your minimum contract length.

Home Phone Provider

Think about when you make most of your calls. Some providers offer unlimited evening or weekend calls, and this could really benefit you if you make calls during these periods. If you have friends or relatives outside of the UK, then an international call plan could be best.

TV Providers

Don’t pay for optional channels that nobody in your house will watch. Make savage cuts if you are looking to reduce your bills. Freesat and Freeview do not have a monthly charge and may only require a set top box if your television isn’t compatible. These may be better services if your budget is low.